The course covers ServiceNow basics, PDI setup, ITSM processes, Flow Designer, scripting, ACL and security, integrations, and a complete real-time project.
Requirements
Computer / Laptop
Internet Access
Basic IT Knowledge
ServiceNow Developer Training
ServiceNow Developer Training at Austin IT Solutions is a practical, job-ready program.
The course covers ServiceNow basics, PDI setup, ITSM processes, Flow Designer, scripting, ACL and security, integrations, and a complete real-time project.
The course covers ServiceNow basics, PDI setup, ITSM processes, Flow Designer, scripting, ACL and security, integrations, and a complete real-time project.
ServiceNow Developer Training
- 45 hours
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ServiceNow Basics
- Introduction to ServiceNow and the Now Platform
- Instance types and navigation
- Users, groups, and roles overview
- Lists, forms, and tables
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PDI Creation and Setup
- Personal Developer Instance registration
- Instance request, hibernation, and wake-up
- Admin login and instance configuration
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ITSM
- Incident management
- Problem management
- Change management
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Flow Designer and Scripting
- Triggers, actions, and flow logic
- Client scripts and business rules
- GlideRecord basics
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Real-Time Project
- End-to-end ServiceNow project scenario
- Testing, demo, and documentation